Microsoft Copilot Studio

Microsoft Copilot Studio is a low-code platform that enables organizations to create, customize and manage AI agents. The platform empowers companies to build agents using natural language or a graphical interface that can autonomously perform actions on request, automate workflows, replace repetitive routine tasks and answer users’ questions by searching or summarizing information.

AI Agents are intelligent assistants designed specifically for users’ needs and integrated with your business apps to help your team work faster and more efficiently.

Using AI agents created in Microsoft Copilot Studio allows organizations to:

• automate complex workflows, reduce repetitive tasks and minimize the risk of human error;
• seamlessly integrate data from multiple sources, providing comprehensive analytics for better decision-making;
• integrate agents into corporate ERP, CRM, HR systems to ensure accurate balance sheets, provide personalized sales recommendations, identify and shortlist top job candidates, as well as perform other actions on demand;
• create voice or phone-based agents powered by generative AI to respond to client inquiries faster and free up your customer support team’s resources for more complex requests;
• deploy agents in Microsoft 365 apps (Teams, Outlook, Word, SharePoint, etc.) that employees use every day;
• protect sensitive data, strengthen AI security and ensure compliance with governance tools in Microsoft Power Platform.

As a certified Microsoft Solutions Partner, Innoware will help you create and customize an AI agent according to your company’s needs, and deploy it into your business solutions.