Privacy Policy

Effective Date: September 04, 2025

This Privacy Policy (“Policy”) describes how Innoware FZE (“Innoware”, “we”, “our”, “us”) collects, uses, discloses the personal data of individuals (“Users”, “you”) who interact with us through our website.  

We collect and process personal data in compliance with UAE data protection laws, as well as international regulations such as the EU General Data Protection Regulation (GDPR).

By using this website or providing any personal data to us, you expressly consent to the collection, processing, and use of your personal data as described in this Policy.                                                                                                    

1.    Personal Data Collection

When you interact with us through this website, we can collect your data with a purpose described below.

Cookies and Google Analytics

We utilize Cookies and Google Analytics tools to make our website work properly and remember your preferences, understand how Users interact with our website so we can improve it, analyze traffic and performance, personalize marketing. When you visit this website, we can collect some technical data such as:

• IP address, date/time of visit, device type, browser type, operating system, usage patterns, pages viewed, time spent.

Non-essential cookies require your consent, which you can withdraw at any time through our cookie management tool or browser settings.

Contact Form and Message Field

When you reach out to us through the Contact Form or Message Field, we can collect your data such as:

• Name, job title, company name; and
• Email address, phone number, messenger profile data and nicknames.

Webinars and Event Registrations

When you register for a webinar, training session, or other event hosted or co-hosted by us, we may collect from you during the registration process: your full name, email address, phone number, job title, company name.

We use this data to:

• Confirm your registration and provide event access details;
• Send reminders and updates related to the event;
• Provide post-event materials, such as recordings or presentation slides;
• Improve our future events and communications.

Email Notifications and Marketing

If you choose to subscribe to our newsletters, updates, or other marketing communications, we will collect your full name and email address. We may send you news about our services, upcoming events, special offers, and other relevant content. You may withdraw your consent and unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link included in each email or by contacting us directly.

2.    Protection of Personal Data

We use appropriate technical and organizational measures to protect the personal data we collect. To keep it safe, we use security measures such as encrypting data, controlling who can access it, monitoring our systems, and training our staff on privacy rules. Only authorized people can access your personal data, and only when it’s necessary for their work.

3.    Disclosure of the Data

We do not sell, rent, trade, lend or make available your personal data. We may share your personal data with third parties only in cases and within the scope provided in this Policy.

We may share your personal data with any Innoware company, who shall protect your personal data and use it only for purposes consistent with this Policy.

We may disclose your personal data if required by law, regulation, court order, or government request (including law enforcement or regulators). Such disclosures will be limited to what is strictly necessary to meet legal obligations.

If we undergo a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the new owner, subject to this Policy and applicable laws.

If your personal data is transferred outside the UAE, we will ensure the transfer complies with UAE data protection laws and that appropriate safeguards (like Standard Contractual Clauses) are in place.

4.    User’s Rights

You have the following rights over your personal data:

1. Access your personal data;
2. Correct your data that are inaccurate or incomplete;
3. Request Innoware to delete your personal data, under the specific conditions and applicable law;
4. Limit how we use your personal data;
5. Object to the processing of your data for specific purposes.
6. Withdraw your consent for us processing your personal data at any time.
7. Ask us to send your personal data to you or to another service provider in a safe, usable format.
8. Complain to your local data protection authority if you think we’ve mishandled your data.

You can use contact information below to accomplish those rights.   

5.    Links to Other Websites or Social Media Pages

Our website may contain links to other websites or social media pages. If you follow these links, the operators of those sites may collect and use your personal information. Their privacy practices may differ from ours. We do not control these third-party websites and are not responsible for the privacy measures they apply. We encourage you to review their privacy policies before providing any personal information.

6.    Privacy Policy Amendments

We may update this Policy from time to time to reflect changes in the law or our practices. Any updates will take effect immediately upon being published on our website. We encourage you to review this Policy periodically to stay informed about how we protect your data. If we make significant changes, we will notify you by email or a prominent notice on our Website.

7.    Contact Information