Microsoft Dynamics Partner in the United Arab Emirates
Business Applications
Data & AI (Azure)
Digital & App Innovation (Azure)
Infrastructure (Azure)
Modern Work
Innoware holds the status of Microsoft Solutions Partner in the UAE and was founded to deliver innovative enterprise management solutions. Innoware offers the best products and high-quality services that help clients maximize their return on investment from implementation projects.
Our product is not just software, it’s consulting services that we continuously improve to ensure the highest quality, already recognized by clients and partners across various industries and regions.
Since 2001, Innoware has been helping companies in the UAE and around the world implement innovative, comprehensive solutions from Microsoft and provides services in:
- implementation and support of Microsoft Dynamics 365 (ERP, CRM, HR);
- implementation and support of Microsoft cloud solutions (Microsoft Azure, Microsoft 365, Office 365, Copilot for Microsoft 365);
- automation of business processes based on the Microsoft Power Platform;
- consulting on the practical application of AI (artificial intelligence) in business (IW Paper2Data.AI).
The company’s experience includes over 500 successfully implemented projects in large and medium-sized enterprises located in the UAE, Ukraine, the Czech Republic, the UK, Switzerland, Poland, Serbia, Moldova, the USA, Georgia, Kazakhstan, Austria, Israel, Rwanda, Kenya, Sri Lanka, Latvia, Cyprus. Our clients include such well-known companies as Ahmad Tea, Elcore, PKF hospitality, Orbico, Intempus Realty, Zepter, Wizz Air, Leoni, Ciklum, IDS Borjomi, UniCredit Bank, and others.
Innoware is a trusted partner of many globally recognized business organizations and actively participates in projects aimed at developing the UAE’s technology sector, supporting the digital transformation of business, and strengthening global cybersecurity amid today’s challenges.
Your Business Needs
To manage all operations in one business solution
Manage finances, sales and service, supply chains, warehouse logistics, production, projects and operations transparently in a single platform with Microsoft Dynamics 365 Business Central.
An ERP system to manage the resources of a corporate-scale business
Implement a comprehensive ERP system Microsoft Dynamics 365 Finance and Supply Chain Management to manage financial and operational processes of large enterprises in a unified information environment.
To improve communication with clients
Automate the entire customer communication chain from initial interest to purchase and ongoing service with Microsoft Dynamics 365 Customer Engagement applications, ensuring consistent, high-quality interactions that drive stable and predictable revenue.
To change Partner of Microsoft Dynamics 365
Choosing the right Microsoft Dynamics 365 Partner is just as important as choosing the right solution. At Innoware, we focus on truly understanding your business to help you implement an effective solution and provide ongoing support that delivers a measurable and fast return on investment. Our specialists can take over a Dynamics 365 ERP or CRM implementation project at any stage and are also ready to provide support for an already implemented solution.
Our Expertise
Whether you want to implement a Microsoft solution or find an advisory partner, we are more than ready to help you. Our consultants make it easy for you to go through the process of choosing the perfect match for your business needs.
Implementation of ERP systems Microsoft Dynamics 365
ERP systems Microsoft Dynamics 365 are powerful, modern and flexible solutions that help optimize the use of enterprise resources, reduce costs and transform the way a business operates, making it more competitive and technologically advanced.
Innoware specializes in the implementation of ERP systems:
Microsoft Dynamics 365 Business Central is a comprehensive, globally recognized cloud ERP system for managing business processes of small and medium-sized companies.
Microsoft Dynamics 365 Finance and Supply Chain Management is a modern, comprehensive ERP system that enables enterprise-level businesses to manage their resources effectively.
Implementation of CRM applications Microsoft Dynamics 365
CRM business applications Microsoft Dynamics 365 consists of modern, intelligent cloud applications that enable automation of the entire customer engagement process – from initial interest to purchase and ongoing service. Each application can be used as a standalone solution or seamlessly integrated with the others.
Innoware specializes in the implementation, upgrade, and support of the following Dynamics 365 CRM applications: Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Insights – Journeys, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Field Service.
Support of ERP and CRM systems Microsoft Dynamics 365
If you need high-quality support of ERP and CRM solutions Microsoft Dynamics 365 at competitive prices, we are ready to help. Innoware has extensive experience in supporting ERP systems Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Finance and Supply Chain Management, as well as CRM applications of the Microsoft Dynamics 365 Customer Engagement platform: Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Insights – Journeys, Microsoft Dynamics 365 Field Service, and Microsoft Dynamics 365 Customer Service.
Upgrade to a new version of Microsoft Dynamics 365 Finance and Supply Chain Management
Innoware specializes in the realization of ERP system upgrade projects based on Microsoft Dynamics AX (versions 3.0, 4.0, 2009, 2012) and Microsoft Dynamics 365 Finance and Operations to the latest version of the system – Microsoft Dynamics 365 Finance and Supply Chain Management. Migration to a modern version of the ERP system unlocks new business opportunities, modernizes resources and allows you to get away from resource-intensive infrastructure.
Rollout projects for Microsoft Dynamics 365 Finance and Supply Chain Management, Microsoft Dynamics 365 Finance and Operations, Microsoft Dynamics AX (versions 2009, 2012)
One of the key tasks in the implementation of a corporate solution is adapting the system to regional accounting and tax standards. That is why local consulting companies are involved in Rollout projects – they have experience in implementing ERP systems, understand the industry specifics of the customer’s business and are well versed in the requirements of local legislation. Innoware has extensive experience in implementing Rollout projects based on Microsoft Dynamics 365 Finance and Supply Chain Management, Microsoft Dynamics 365 Finance and Operations, Microsoft Dynamics AX (versions 2009, 2012).
Implementation and support of Microsoft Dynamics 365 Human Resources
Microsoft Dynamics 365 Human Resources is a comprehensive cloud solution that enables the use of up-to-date digital technologies to build effective teams and create exceptional workplaces. Using Microsoft Dynamics 365 Human Resources allows organizations to efficiently manage and update employee information, optimize HR programs, increase flexibility and make data-driven decisions through HR analytics. Innoware provides deep expertise in the implementation and ongoing support of Microsoft Dynamics 365 Human Resources.
Migration of on-premises ERP and CRM solutions Microsoft Dynamics 365 to the cloud versions
Today, the use of cloud technologies is a key indicator of a modern and innovative business. Migrating to the cloud enables your company to improve data security, gain scalability and flexibility, significantly reduce infrastructure support costs, consolidate all company data, and enhance your specialists’ efficiency. Innoware executes migration projects from on-premises Dynamics 365 ERP and CRM solutions to the cloud, and within these projects, we provide a 30% discount on cloud licenses for the following products: Dynamics 365 Business Central, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Human Resources, Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Field Service.
Automation of business processes based on the Microsoft Power Platform
We provide development and implementation services for solutions based on Microsoft Power Platform: workflow automation for data, file, and notification exchange between various applications and services using Microsoft Power Automate; rapid app development based on forms that can receive data from both standard data sources and Microsoft 365 components using Microsoft Power Apps; seamless creation of corporate-style external websites for various Dynamics 365 applications using pre-built, customizable templates with Microsoft Power Apps Portals.
Cloud and AI services
Innoware specialists provide the following cloud and AI services: Microsoft Azure implementation, Microsoft 365 implementation, Microsoft 365 licensing selection and sales, Copilot for Microsoft 365 configuration, implementation of IW Paper2Data.AI – a solution based on Microsoft services designed to simplify working with large volumes of documents.
Looking for more information about our company or provided services? Tell us a little about yourself and an Innoware expert will follow up with you as soon as possible.
IW URM (Unique Reliable Method)
Innoware’s implementation management methodology is used in more than 18 countries to successfully implement projects of any scale.
The key to our methodology is providing personalized solutions based on business size, operational processes and industry. We are confident in achieving defined business value.
Key project stages of classic implementation of Microsoft Dynamics 365
20 + years of expertise
Innoware has been implementing Microsoft Dynamics ERP and CRM systems for more than 20 years, gaining significant local and international experience
Trusted by Microsoft
Expert knowledge in delivering high-quality business solutions has allowed Innoware to remain a trusted Microsoft partner since 2002.
Industry expert
Innoware has fulfilled more than 500 ERP projects in manufacturing, distribution, and retail business
FAQs
Have questions about Microsoft Dynamics 365 solutions or services?
Check out our FAQ section for clear and helpful answers!
Product information
Microsoft Dynamics 365 is a suite of intelligent applications designed to support all business processes of the enterprise: from finance, sales, production, and logistics management to customer relationship management and business analytics. Organizations can use Microsoft Dynamics 365 cloud solutions either separately or seamlessly integrate them with one another.
Microsoft Dynamics 365 Business Central (previously Microsoft Dynamics NAV) is an enterprise resource planning system that covers all areas of business operations. The solution is designed specifically for small and medium-sized companies that want to get the functionality of financial accounting, production, distribution, project, service and customer relationship management in one system.
Microsoft Dynamics 365 Finance and Supply Chain Management (previously Microsoft Dynamics 365 Finance and Operations) is a comprehensive ERP system that enables big enterprises to manage their financial and operational processes. The solution consists of two intelligent applications – Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management, covering warehouse and transport logistics, all types of manufacturing (discrete, process, project and lean), inventory and fixed asset management. This helps to increase financial and operational efficiency and productivity, as well as manage business processes, based on up-to-date data obtained in real time.
Microsoft Dynamics 365 Customer Engagement is a set of modern, cloud-based intelligent applications designed to automate the entire customer communication chain – from initial interest to purchase and ongoing service. It ensures consistent and high-quality customer interactions, leading to stable and predictable revenue.
Microsoft Dynamics 365 Customer Engagement includes the following applications: Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Insights – Journeys, Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Customer Service.
Copilot, an AI-powered productivity tool built into Microsoft Dynamics 365 ERP and CRM systems, can help you save a significant amount of time searching for important information, support better decision-making and simplify routine tasks with smart tips and ideas.
Copilot for Microsoft 365, available in Word, Excel, PowerPoint, Outlook and Teams can be used to write text, analyze numerical data, create new design variations, highlight key information from emails and online meetings, and much more.
Yes, Microsoft 365 is a cloud platform that combines classic office apps and services with modern tools powered by artificial intelligence (AI).
Microsoft 365 for commercial organizations provides businesses with a full set of tools to enhance team collaboration, ensure reliable data storage, help optimize IT infrastructure costs, and enable companies to remain competitive in the dynamic business world.
Services provided
Our methodology – IW URM (Unique Reliable Method) is used in more than 18 countries to successfully implement projects of any scale.
The key to this methodology is providing personalized solutions based on business size, operational processes and industry. We are confident in achieving defined business value.
Yes, migration from on-premise ERP and CRM systems Microsoft Dynamics 365 to the cloud is entirely possible for any company. It allows your business to take advantage of cloud benefits such as scalability, flexibility, reduced infrastructure costs and access to the latest technologies.
The project of on-premise migration to the cloud consists of the following steps:
- Innoware specialists study the local system version settings, determine the number of modifications and assess the impact of the update on existing business processes.
- Based on the analysis, a project plan is developed, a project team is formed, and the cost of the project is estimated.
- Data Migration. The project team, strictly following the Microsoft recommendations, carries out the data migration procedure, including updating the elements customized for individual customer requests in the local version of the system.
- User training. After the completion of migration process, Innoware specialists conduct training for the customer’s users to work with the cloud version of the system.
ERP systems developed by Microsoft are constantly evolving, enhanced with new tools, services, and functionality. All updates are reflected in the new versions of the product, which are periodically released by the developer and include not only the latest advancements in information technology, but also innovative approaches to business.
Innoware will help carry out a migration project of Microsoft Dynamics 365 Finance and Operations, and Microsoft Dynamics 365 Business Central to a newer or the latest version of the systems, guaranteeing the reliable and high-quality operation of the updated platforms and ensuring their compliance with current users’ requirements.
Ensuring ERP compliance with regional accounting and tax rules is a key part of implementing a corporate solution. To achieve this, consulting companies with experience in ERP implementations, knowledge of the customer’s industry specifics, and familiarity with local legislation are involved.
Innoware has extensive experience in implementing Rollout projects based on ERP systems Microsoft Dynamics 365 Finance and Supply Chain Management, and Microsoft Dynamics 365 Business Central. Our participation in system deployment joint projects, active cooperation with the implementation teams on the Customer’s part – make it possible to correctly understand the tasks and take into account the interests of all parties involved in the Rollout project, guarantee compliance with corporate work standards and allow you to carry out replication projects in a short time.
Microsoft 365 for Business is designed for small and medium-sized businesses (up to 300 users). It enables more effective communication with clients through modern communication tools, improves brand recognition using corporate symbols, simplifies business processes, increases mobility and protects your company’s corporate data from external threats.
Microsoft 365 for Enterprise is designed for companies with advanced productivity and security requirements. The solution provides a modern environment for effective team collaboration, includes built-in analytics tools with extended capabilities, implements a zero-trust security architecture and simplifies the management of the company’s IT infrastructure.
Our specialists will help you choose licenses according to your company’s needs and guarantee high-quality service and support at all stages of the Microsoft 365 implementation project.
Implementation of Microsoft Dynamics 365 Business Central at Ahmad Tea
The migration from Outbound Marketing to Real-time Journeys at PKF hospitality group
Implementation of Microsoft Dynamics 365 Business Central at Orbico Ukraine
Implementation of Microsoft Dynamics 365 Business Central at Orbico Ukraine
Implementation of Microsoft Dynamics 365 (AX) in Elcore Group
Microsoft Dynamics 365 Sales implementation at Innovations Development Lab
Implementation of the AI service for document flow optimization “IW Document Flow Recognize: AI Service” at Intempus Realty
Implementation of Microsoft Dynamics AX at Zaporizhtransformator
Join the success stories!
INNOWARE USA
501 Silverside Rd, Ste 105, # 4995,
Wilmington, Delaware, 19809-1376,
United States
Tel.: +1(302)4672024
E-mail: info@innoware.com
INNOWARE UAE
Premises 407-FZBA 055, 4th Floor, Sheikh Rashid Tower, Dubai World Trade Centre,
Dubai, United Arab Emirates
Tel.: +971588894591
E-mail: info@innoware.ae
INNOWARE UKRAINE
3, Sholudenka St., office 204 (Cubic BC)
Kyiv, Ukraine, 04116
Tel.: +380(44)4902220
E-mail: info@innoware.com
