IW CRM

CRM systems increase business efficiency, make processes transparent, improve customer experience and reduce the probability of errors through 24/7 automation. 

Microsoft Dynamics 365 Sales is a modern AI-powered customer relationship management (CRM) solution designed for sales process management and providing full transparency into customer interactions. The solution helps attract new clients and build long-term relationships with existing customers through effective collaboration between marketing, sales and service teams. 

The implementation of Microsoft Dynamics 365 Sales enables your team to manage the entire sales cycle – from the first contact with a potential client to deal closure and invoicing, and achieve higher productivity through the built-in AI assistant Copilot, which analyzes communications with leads, supports sales meetings, manages correspondence, and generates reports on changes made in the system. 

With over 25 years of experience in implementing and supporting Microsoft Dynamics 365 solutions (ERP, СRM, HR), Innoware has a deep understanding of the needs and capabilities of SMEs in the UAE. Drawing on this extensive experience, our experts have developed package solutions that enable companies of any size to independently implement the CRM system Microsoft Dynamics 365 Sales. 

IW CRM package solutions include the full standard system functionality and do not require significant financial investment or months of preparation to start working. 

Each package includes training on system customization and administration, setup of integration with email services (Outlook/Gmail), training materials and consultations from our experts. 

The Light and Basic package solutions offer affordable implementation costs, include training for key users on system configuration, consulting support from our specialists, and are specifically designed for small companies that want to experience the benefits of the Microsoft Dynamics 365 ecosystem. If a company operates with specific processes, the Premium package helps implement them in the system. 

To start using the most advanced AI-powered CRM system Microsoft Dynamics 365 Sales, your company needs to purchase Microsoft Dynamics 365 Sales licenses, select one of the IW CRM package solutions and follow step-by-step guidance from our implementation consultants.